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We make
magic happen
by creating cutting-edge solutions for
Service Providers using the Halo platform.
The Recipe to Success
The ingredients are simple: We intimately focus on you and your organization and strive to understand your challenges, known or unknown. Combine this with some of the most innovative minds in the technology space, a potent Managed Services platform, and the ability to execute, and you have your success.
After all, Process Panda knows what customer success looks like, having built a flawless reputation as one of world’s leading Service Management practices, delivering modern-day solutions to everyday challenges for some 400+ organizations, and guess what? We are only getting started.
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Why Process Panda?
If you still need convincing, you should know you’re our ‘Why’. Your organization and its people are our focus; we want to understand your culture, vision, and how you deliver your service offerings. Pandas are known for their adaptability, and so are we. Process Panda is committed to staying ahead of the curve, adapting to new technologies and practices in the Managed Services space. This commitment is the reason Process Panda is the preferred Halo partner in APAC and North America region, with several offerings formulated around the Halo solution, including:
HaloITSM and HaloPSA Licensing
All-inclusive SaaS solution in the cloud with ISO27001 certification, meeting data sovereignty requirements, hosted in AWS Sydney Data Centre with no tiered plans or locked features.
Implementation Services
With over 200 collective implementations, our experienced team excels across various complexities. Leveraging best practices, we consistently deliver on budget, on time, and as scoped.
Service Management Advisory Services
With 40 years of experience and numerous completed projects, we're experts in Service Management. Let us apply our knowledge and strategy to help you achieve your vision.
Training & 24x7x365 Product Support*
We provide hands-on HaloPSA training that empowers your team to master the platform quickly and effectively. Each session is customized to your environment, ensuring your staff can optimize processes and deliver better service outcomes.
Book a Demo
Interested in seeing how Halo can automate your service and transform your delivery?
Schedule a demo with one of our experts today.